Carolina InfoTech Charlotte, NC
provides IT Consulting and VoIP 3CX Phone Systems to help you make your company more productive and secure. |
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The 3CX Phone System is a very powerful software-based office telephone system that can run on your existing Windows based computer or server! That means that you can load software on your computer to create a complete telephone system for your business, replacing the traditional expensive PBX. Installation of a 3CX server can substantially reduce your long distance telephone bill by by-passing the local regulated monopoly telephone company and allowing you to make telephone calls directly over the Internet. It is based on an industry "SIP" standard and supports and array of IP phones, including free "soft phones" that run on your desktop computer! Easy to install and configure, 3CX includes a web-based configuration interface, voice mail, auto attendant, call hunting, conference bridge, call queue and other exciting features normally found on very expensive PBX systems. Both commercial and a free edition are available. You can easily and inexpensively connect branch offices and home offices together with voice or even video telephones. Below are some of the millions of 3CX users today: |
Simply stated, we provide technology and automation advise and services to help you make your company more productive and secure. We do not sell hardware directly. This removes the motivation of profit from the selection process, and insures our advice is completely unbiased on all technology solutions. We can represent your company as a purchasing agent without any typical vendor conflicts. We also look for ways for you to save on operational expenditures. Typical return on investments are less than one year. Whether it is productivity gains or service cost reductions, we can provide the leadership to enable you to reduce costs and add to your bottom line. Technology and innovation provide productivity and efficiency. Our goal is to provide you with both. Many companies are still using POTS services from the traditional telephone companies. New Voice over IP (VoIP) telephone companies can provide service at a much lower cost. We can review your telephone bill and provide an analysis of your costs and propose new options that could save you thousands of dollars a year. |
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This web site is written to explain our technology services by communicating in business terms, not technical terms, in an effort to address the needs of the business community of owners, executives and managers. |
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Carolina InfoTech is a full service technology support consulting group for small to medium sized business. We specialize in providing professional Information technology services to help maximize productivity in your office or manufacturing facility. We offer an array of office automation tools to make your company more efficient and secure. |
If your company is to small to hire a full time technology manager but you still need professional computer services or the work load has become too large or complex for your staff, consider a part time IT Management Consultant. We have the experience and the skills to provide solutions for all small business technology needs. |
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Backups and Restores are Very Important
Making the proper backups is very important, but one must
insure that the backup can be restored to allow your business to quickly
return to normal operations. Testing the restoration of your data from
existing backups is an important step in certifying that your recovery
process is viable. |
Have you ever taken a look inside your
telephone wiring closet? It probably looks like the photograph below
on the left. This is old fashioned "punch down" wiring. Every
time you need to make a change to a telephone extension, you have to
call the telephone company to move wires around to accommodate the move.
With an IP phone system like 3CX, you no longer have to rely on someone else to make the change. With 3CX, all changes are made by software. No wiring changes are needed because extensions are controlled by the computer. Changes can be implemented by your staff, saving you maintenance expenses and time.  |
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Software Based PBX for WindowsNow you can move away from expensive proprietary phone systems and move up to an open standard Windows server based PBX system that increases productivity of each employee and cost much less. You can actually evolve your communications by enabling employs to be mobile. Calls can be made and answered seamlessly from outside the office with IP phones, telephone software on your PC, iPhone or Droid without being charged cell minutes. Voice mail and faxes can be received via email. You can streamline your business by connecting branch offices or warehouses over the Internet at negligible cost. You can make phone calls over traditional telephone wires or switch a fractional T1 from carriers like Sprint* or WindStream* for substantial cost savings. Or switch to a Internet based provider like Vontage* or CityVoice* and save even more. This is one way to overcome the limitations of older hardware based PBX systems, reduce costs significantly and add advanced communications features that can make your company more efficient and competitive.   Call us today for assistance with your information technology needs! |
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Call today to arrange a free consultation meeting. We believe we can increase your office productivity, increase your security and make your business better for both employees and your customers. 704-534-4197. *Note: We do not endorse or sell any products. We educate the client of their purchase options and potential cost savings.
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| © 2010 Carolina Info Tech | 704-534-4197 |
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We can review your business requirements and suggest the necessary cabling and equipment. We can pull the cable and install and configure hardware. We can securely set up your Internet connection and limit access by users.
We can also provide anti-virus solutions to protect all network
systems. 
Hackers and information thieves can destroy your business just as quick as a physical fire or flood. We can review your network, your data policies and procedures, and recommend changes or upgrades. We can also install Internet based security cameras and recording devices to safeguard your facilities. 
If you do not currently have a server on your Windows network and you have more than a couple of users, it makes good practical sense to install a server. Your data is extremely important to your business and there are basic hardware and software devices that will safeguard your investment. Let us explain the extremely important benefits of such things as RAID drives and off site backups. The next step is virtualization. This is the ultimate proven path for reliability.
We understand that your data is extremely important to the daily
operation of your company. Protect it with a server,
anti-virus software, and backups!
Every business needs a web site. We can develop and host web content and advise you in social media. We can also develop web based programs for employee or customer use. 
We can
take care of your employees by providing desk side support or telephone support, software installs and updates, and backups. We can upgrade a PC and reinstall software, data, and settings.
We have the ability to remove malware and viruses and install
software to eliminate future infections. We can even help you recover data from damaged hard drives.
EDI (Electronic Data Interchange) is a standard that allows computers to communicate, typically between two trading partners. If you want to sell to Wal-Mart, you will have to set up EDI. We have years of experience with EDI and can help you plan and implement a interface system to your order entry system.
